[UPD] Status of known issues
2024-11-22 13:17:23
UPD: We managed to identify the potential reasons for the recent issues and will be performing additional maintenance aimed toward fixing them from approximately 16:00 UTC (17:00 CET) till 16:30 UTC (17:30 CET). Thanks for understanding!
Hi friends!
We have been going through quite tough times after yesterday's event update. All this time, the team has been working hard on the fixes and delivering them ASAP.
In the next update, we will be logging the reasons for issues when entering the game and receiving rewards after matches. We hope it will help us develop a possible solution. The game build with the fixes will be installed approximately until 15:00 UTC (16:00 CET).
To make up for the technical issues, we will provide compensation. We will come back with details later.
Work in progress: Note, that, although we are investigating these issues with a high priority, it still may occur on some console accounts. We will keep you posted.
Thank you for your patience, bug reports, and support!
